I have been purchasing Zala extensions for years. I have spent THOUSANDS of dollars on their extensions. The last couple of times I have ordered from them have been terrible. I got a partial refund for a really crummy set they sent me last year and I thought maybe it was just a fluke. I decided to order another set, because they are one of the only companies who have Afterpay and I had some zaladollars. I had INSTANT regret when I received them. They are SO thin, even though I ordered the thickest set they have. They are also NOT human hair. I am a hair extension connoisseur and I know fake hair when I see it. It's almost like a synthetic wig. It has that unmistakable shine that fake hair has. It is thin from the top to the bottom and they have made the wefts skinnier too. I wrote them an e-mail to complain and they said that it's their "new design." What a HORRBILE design. I wish I could give it 0 stars. All they offered me was a 10 percent off discount on my next purchase. There will be NO next purchase. I can get more than 10 percent off just with my zala bucks. This company is a scam and a joke and I wouldn't be surprised if they just got their hair from cheap amazon stores and then upsold them for 1,000 percent profit, because that's exactly what it seems like. I will be telling my entire following about this. I have also attempted to tone previous sets that I have gotten and they WILL NOT hold colour. Do not waste your time. THEY ARE NOT HUMAN HAIR! Don't let these scammers get you! Most of the positive reviews are bots or people that know nothing about extensions.
You can see in the photograph the difference between the quality. The old one is the wider one and they were much thicker and more durable. The new ones are the skinny, barely sewn together ones. Terrible.