Buyer Beware!
10/17/17: I purchased a hotel rental and received an email stating "We received your payment for reservation... you will get your email confirmation shortly". On 10/18/17 (more than 24 hours later) I still hadn't received said confirmation. Upon calling I was told a manager would call me back as the reservation was "declined". I asked had it been my credit card. The agent said no it had been declined on the side of the hotel. After further discussion I realized his english was limited and what he was trying to say is that the hotel was sold out, he didnt have the authority to book another hotel and that the manager was unavailable. I declined the call back and asked to hold for a supervisor. 33 minutes later I get a supervisor on the line(also limited english) who explained they were sold out and that he could book a similar hotel at 3 times the original cost of my original reservation. Sent me a cancellation email. Still not refunded. I explained had I not called I would be under the assumption that I had a reservation booked for 10/20/17. He kept apologizing. Needless to say its why I stay away from these pop up websites that clearly do not have it together. No refund yet. Filed a dispute.
Dear Hector,
We are sorry for the inconvenience you had to face.
Following your conversation with my colleague, please check your email and revert us. Looking forward to hearing from you.
Kind Regards,
Saurabh