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Hope B.

Contributor Level

Total Points
184

1 Review by Hope

  • Lansing Party Bus

11/22/15

This is without a doubt the worst company I have ever had the displeasure of dealing with! Please avoid them at all costs. They will ruin your wedding day and not have one single bit of concern or compassion about it at all! My wedding day was a few months ago and i hired the company from 2pm-6pm for transportation between the ceremony, pictures and reception. After only about 10 minutes on the road the bus we were on broke down on the side of the highway! This left myself and all of my girls(including small children who were my flower girls) stranded on the side of the highway, in danger, with no air conditioning working in the 90 degree heat, in our dresses getting covered in bugs! The driver continued to try to get help and figure it out but after no luck we had to have the guests waiting at the church all bring out multiple vehicles to finally pick us up, leaving me over an hour late to my own wedding! Because of the huge disruption and delay, I had almost no time to take pictures which was very upsetting to me because I feel they are such important memories. A second bus finally arrived to the church at 5pm. Which was just able to get us to the reception. After all of this the company was disgustingly rude to me, and after a couple emails downright refused to talk to me. The only response I got was "It's not our problem," and "It's out of our control." The owner himself would never even speak to me and I never even got a bit of an apology. Please think twice about any supposed 5 star review you may see, those people may have been lucky to have a good experience but when something goes wrong with this company they have absolutely zero accountability for their actions.

Hope Has Earned 4 Votes

Hope B.'s review of Lansing Party Bus earned 4 Very Helpful votes

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