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I had double confirmed that my booking is correct, and the confirmation email sent to me is a wrong pick up location that why I go to cancel and change it right, however the cancellation fee is fully charge of the payment. My mother language is not in english, the supporter ask me should read the T&C carefully, but they even don't have a pop up alert message to tell the customer about the cancellation fee……
Horrible!
Tip for consumers:
Paid for suffering pain
Products used:
RENT CAR SERVICE
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