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Just bought a Bosch vacuum cleaner for almost €400. So far, so good...until I tried to contact customer service, which is HORRENDOUS. I had already sworn off Siemens products, but now their subsidiary bites the dust for me, as well. I've added an extra star to this rating, though, because the salesman was excellent.
Tip for consumers:
Companies do themselves a GREAT injustice by NOT getting their service centers in order.
Products used:
Bosch vacuum cleaner
If it weren't so inept and frustrating, their customer "service" would be comical. Recent "improvements" send you to web pages in different languages, and no matter how many times you change them back, you invariably land at a foreign language site. Products are wildly overpriced, and - all in all - Houzz is just a great way to waste time!
Ian T.'s review of Houzz earned 7 Very Helpful votes
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