I wouldn't even give them a 1 star. Absolutely awful. Paid for them to be delivered on or before Mother's Day for them to arrive nearly a week late. Mother in law lives 150 miles away. Flowers broken and half dead, paid extra for a bigger bunch and lucky to have 4 stems of flowers. Would never order again and would avoid at all cost. The worst customer service known, emails sent, voicemails and calls and had nothing in return at all! Waste of money!