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You would think that your company is shipping through a trusted shipper with insurance on shipments. Paying $15 to make sure my items arrive is an insult. If the shipper can't make a delivery, then use someone else. A $15 fee that isn't needed. Also I will be paying a Tire Recycling Fee when I have these installed. SO why am I paying you for that when you are not handling the old ones? If it wasn't for the rebate offered by Pirelli and your company I would be buying these elsewhere
I purchased several items from this site. After 5 MONTHS and repeated e-mails requesting my purchase I received HALF my order. After more inquiries I was informed the rest of my order was no longer in stock. But the Business REFUSED to exchange it for something else that COST LESS using the Discount Code they sent me as an apology for screwing up my order! Found out they act like a middle man. Sell cheap merchandise MARKED UP and then have it shipped from a supplier (located outside of the USA, which is why they take 4 weeks for delivery). STILL trying to get my stuff and filed with the BBB. AVOID AVOID AVOID AVOID AVOID!
Tip for consumers:
Best Tip: DON'T USE THEM. Do an internet search on the item you want. I guarantee you will find it for a LOT LESS. Probably from the same company in China they ship it to you from.
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STEER CLEAR! DO NOT GIVE THIS COMPANY YOUR MONEY! Order from a reputable site! BB's website and...
James,
Thank you for your customer feedback. We understand how you feel and would like to apologize for the inconvenience you experienced. Please contact us directly so we can discuss this further. We hope you’ll give us another chance in the future.
Thank you,
BB Wheels