Purchased driverupdate online as was having problems then it came up with a message saying pc not suitable? Contacted support who spent ages trying to fix then telling me it was a problem with Windows Update which took forever when finished restart and all should be resolved. Well updates finished, restarted and found I had lost my network adapter driver in the process. No help was given on contacting them a second time and I had to resort to doing a Windows Restore (which miraculously gave me back my missing driver) have asked for a refund but not holding my breath.