Thumbnail of user jannagelsomino

J G.

Contributor Level

Total Points
80

1 Review by J

  • Scrubs and Beyond

9/9/23

Items length and sizing listed on the website do not match actual measurements of items received, so you are bound to return. The catch is, Scrubs and beyond receipt states they will charge you $8.95 to return a single item and although paper receipt states they offer exchanges, when you start the exchange / return process online, you are told "no exchanges". Online return process does not offer a pre-paid return label shipping option. They require you to return to a local store or a local physical drop off location. In small print they state you can pay for your own shipping in order to return by mail. Frustrating, convoluted process and inconsistent information is provided. Not going to purchase again.

Products used:
One out of 4 purchased scrubs

Service
Value
Shipping
Returns
Quality

J hasn’t received any votes.

J hasn’t received any thanks yous.

J doesn’t have any fans yet.

J isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user pamf528
4/25/24

I took a day off work to drive two hours to a scrub and beyond store. They didn't have the scrubs...

Thumbnail of user danat356
11/25/23

This is the worst experience I have ever had with an online order. I placed an order on November...