Recieved a pair of running shoes as a gift. The shoes were in the closet for a period of time and I decided to exchange them for a different style. I went to Kohls customer service to get a fair exchange for a different pair of shoes. My pair had a Kohls sticker of $59.99 on the box. The woman there took 25 minuets trying to look up the shoes on the computer. She was 10 feet from me, called another girl over and wispered to her to tell me the shoes were not found on their computer and can offer me FIVE DOLLARS for the brand new pair of their shoes. I was infireorated that their policy states "no receipt- no problem". Ladys and gentlemen buyer beware of this farce of a statement. If you lose your receipt or somehow end up with no paperwork you will be better off selling your Kohls wares at a garage sale. Company is overated and their policy is a lie. Never comming back!