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I have bought this product twice, once in 2020 and then in 2022. We followed all the maintenance instructions on it. Both of them stop working all the sudden after two years. Just do not power on at all (connected all the time to a surge protector), tested on different outlets.
Used once a day, in the mornings, with the carafe.
Stay away from this product unless you are planning to replace in two years.
Products used:
Ninja® DualBrew Pro Specialty Coffee System
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