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Jeff A.

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1 Review by Jeff

Pokemon Center

  • Pokemon Center

“Damaged $40 Jolteon, 0 Cares Given”
3/15/23
Verified purchase

January 2023 - daughter saved up to purchase a $40 Jolteon plush, when it arrived it arrived damaged. We immediately reached out to get a replacement. It's now March & we haven't received a replacement. I attempted to speak with a representative via chat & was told that I had to email from the email it was order with. Why? I have an order # & a receipt. Customer service rep refused to even speak to me. I wil never order from this shady biz again. Be warned.

Products used:
Jolteon plush

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Jeff Has Earned 4 Votes

Jeff A.'s review of Pokemon Center earned 4 Very Helpful votes

Jeff Has Received 1 Thank You

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Aly S. thanked you for your review of Pokemon Center

“Same issue with a bag. It's really unfortunate how little they care and don't stand behind their products.”

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