Jennifer T.

We used Safelite because it was cheaper for the insurance company. I called many times and never spoke to the same person twice. They had the VIN and twice got the wrong windshield. Each time I checked the price, I got a different answer. I probably spent a couple of hours trying to schedule and resolve the payment. I didn't talk to anyone who sounded like they knew what was going on.

I will never use them again! What a waste of time and stress.

Our business order checks. They were fine. When we reordered, I confirmed the new check start number. We received a duplicate of the original order we placed. I contacted the company. They said sorry and they will reprint with the correct check numbers. I told them we were in a time crunch now since we had already waited a week for the check. No problem. They told me that we should receive the reprinted checks within 2 business days. When I received the e-mail confirmation, our delivery date is scheduled for a week out. I again contacted the company. They told me all they could do was that. Unless those check show up in two day, we will never be ordering from them again.