mrdaily g.

Less than two months ago, the last safelite installer did not install the windshield correctly. Part of the rubber frame surrounding the windhsield was folded under the glass Dash there could've been nobody else except the installer who did that. A single line crack formed from the side frame of the glass heading towards the bottom of the windshield. There was no impact point, and I read through their warranty word by word and this was the classic textbook example of wrong installation.

The tutor Safelite technicians who came out to replace the windshield once again said there was an impact point I took photos and if there was one you would have to see it under a microscope. Plus they're would have been more than one single crack in the glass and it would not have started from the under the rubber lining where it was literally impossible for an impact to occur.

I called up safelite customer care and they said that they have to go with whatever the technician say, and then they called up there supervisor and he said that he would back up whatever the technicians said. They were not willing to look at the photographs that I took that would have proven that it was under warranty.

Why even offer a warranty if it's a complete scam? I will never work with Safelite again.