We bought Great Pharmacy item through Lazada platform and asked for returns due to unmatched advertisement, Lazada refused to pick up the item despite we explain that our location will cost RM120 to the drop off point while the item costs RM138. No other options was offered and limited time to return is 3 days. As we live in isolated area, such requests is very difficult for us to fulfil. We will not buy anything from this website anymore.