Janet A.

I had reservations for 2 cars in Orlando (for a total of 16 passengers) that were made thru Expedia/AARP Travel. Our flight was delayed and when I called the number for the shuttle pickup, I received a message they were CLOSED. My confirmed reservations did not indicate their hours of operation and since they accepted a late night reservation, I expected they were open late. Apparently, this is not the case. When I called the next morning to arrange to pick up the cars, I was told that since we were a "no show" the prepaid reservations had been cancelled, with no refunds available. This is not right! AARP is not able to assist with this situation. When I called Easirent they continually transfer me to a voice mail that is too full to accept any more messages. What a SCAM business. NEVER do business with this company. I have reached out to my credit card company since no services were provided.