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Joan
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Joan
2 reviews
1 star: Bad
Just now
I ordered clothing that was supposed to…
I ordered clothing that was supposed to be delivered on March 1st. It is now March 4th. My package has been in Minnesota for the past 3 days and has not moved! When I inquired about the reasoning for slow service, I was informed that Dress Barn uses FedEx SmartPost service. This is the slowest service and the cheapest service available. They are not able to expedite or research why the package is so slow in shipping, so I am forced to wait indefinitely for my package to arrive. This service also does not allow me to receive notifications for delays or package arrival, etc. I have been a dedicated dressbarn Shopper in the past, while we had a store in our city. I will no longer order through Dress Barn because of their poor service. Shoppers, beware.