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Joel M.

Contributor Level

Total Points
80

1 Review by Joel

  • vidaXL US

6/6/23

This product is the worst piece of JUNK I have ever purchased.
Poor quality. Stay away from this company.
Do not honour their product and refuse to send a credit note.
Say they need me to return the pile of plastic junk.
Waiting for the Monday garbage pick up.

Tip for consumers:
The customer service department is terrible

Products used:
Put whole thing in the garbage

* vidaXL US attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user webcareg
Webcare G. – vidaXL US Rep

Dear Joel,

Thank you for reporting this and we are really sorry for the experiance you had.

I can see that the issue is solved now and the full refund has been done.

Regards,
Khaled.
VidaXL.

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