Made this account just to review this; I'm anonymous.
I used to love Kijiji back in the good ol' days (2012-2014). Now, they've a) Ruined the site layout, b) Gone full greedy (understandable due to AdBlock and paying employees), and finally, c) Complete garbage customer service. They treat you like a child (if they even ever get back to you); I was told my 'situation would be resolved very shortly, and numerous times they got back to me, they told me something like 'Sorry, we can't do this, our tech managers are unable to' - complete B. S.
Goodbye Kijiji; moving to LetGo, I recommend you do the same.
P.S. There are tons of scammers and pedos/creeps on Kijiji. Be aware.