To sum it up, this was the worst experience I've had booking. My booking was wrong, the car company is horrid, they lied about their cancelation policy, a staff member canceled my rental insurance without me asking for it to be done, ruining any chance I had at getting my money back due to a medical emergency. The fee was supposed to be nonexistent, then it was $100, then it was $161.97. They just lie and scam their way into being a ratty little middle man.