Joseph D.

I purchased an expensive movie bundle and it's useless because their app doesn't work. I can't even watch the movies on my iPhone. I emailed customer service weeks ago requesting a refund and they just now got back to me with no help whatsoever. They had the nerve to tell me that they are SO busy and have ZERO days to respond so are discarding my email! I was told if my issue is not resolved (an impossibility since I have ZERO days!) to go into chat room or call customer service. I called and was on hold for hours and never got ahold of anyone. No one was in their chat room. How is this joke of a company still in business!? I'm reporting them to the BBB, letting everyone I know to never do business with them, and posting reviews on the net for others to steer clear from them. Run for the hills from these thieves! HORRIBLE, HORRIBLE, HORRIBLE!

I purchased an expensive movie bundle and it's useless because their app doesn't work. I can't even watch the movies on my iPhone. I emailed customer service weeks ago requesting a refund and they just now got back to me with no help whatsoever. They had the nerve to tell me that they are SO busy and have ZERO days to respond so are discarding my email! I was told if my issue is not resolved (an impossibility since I have ZERO days!) to go into chat room or call customer service. I called and was on hold for hours and never got ahold of anyone. No one was in their chat room. How is this joke of a company still in business!? I'm reporting them to the BBB, letting everyone I know to never do business with them, and posting reviews on the net for others to steer clear from them. Run for the hills from these thieves! HORRIBLE, HORRIBLE, HORRIBLE!