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Julie K.

Contributor Level

Total Points
83

1 Review by Julie

  • BoxOfficeTicketSales

12/11/23

I called to order tickets through this website because at first, I thought it was the theater Box Office. I was advised that they were a private seller, but ordered in good faith. I found out later, that they charged twice as much as the tickets were at the theater Box Office. They even tried to slip in a 27% service fee, which I caught and they waived. When I got the emailed receipt, but no tickets, I called to see when I would get the tickets. They advised the tickets would be emailed two days before the event, which is three months away. Afraid that I had been scammed, I called the theater, which advised that the tickets I had been sold were still available. I called back one hour after I ordered, and tried to cancel the sale. They would not.
Since the tickets will not be available for three months, it should not be a problem to cancel the sale, but they refuse. So, I won't know until two days before the event, if I really have tickets or not.
My advice is to never deal with this company.

Tip for consumers:
I believe I have a legal right to cancel this order, even though I agreed that the tickets were not refundable, because they will not furnish the tickets. Furthermore, I called an hour after I ordered and believe I have at least a 48 hour right to rescind.

Products used:
They will not send my tickets for 3 months, and then only by email.

Service
Value
Returns

Julie Has Earned 3 Votes

Julie K.'s review of BoxOfficeTicketSales earned 3 Very Helpful votes

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