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J W.

Contributor Level

Total Points
80

1 Review by J

  • Block Of Gear

1/19/21

I rec'd a totally color than what I ordered. Mixup and lack of proper customer service. I sent pictures with my complaint also and all I got was major run around.

Products used:
Quilt

Service
Value
Shipping
Returns
Quality
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Ben H. – Block Of Gear Rep

Dear J W, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.

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