Karen B.

I ordered items from Vitacost on 6//6/23 and I noted today 6/10 that they were "still processing" for my order and were told by Glenn on chat: "Upon checking, this order is currently on hold and we need to confirm billing details to proceed." I did not receive any email from Vitacost asking for additional info nor was any email in spam. I am very disappointed that Vitacost did not contact me nor ask for any "details". I can order these products from Target and pick them up in 3 hours. Vitacost is usually good and I receive my order within days.

On 5//8 I ordered 2 OXO dish mats from the Costa Mesa, Ca container store. The email stated there were 3 in stock and I ordered 2. The mail also stated the items would be available for pick up on 5/8 but I never got a confirmation. I called and they could not even find the order number. I called the number on my order and called today. They finallly said, the product is on backorder. This is entirely poor communcation or lack thereof. I have canceled the order and will go directly to OXO.

Got these clippers today and they work great. Easy to use for a senior or not. Had some issues with the shipping so likely will not buy from SwissKlip again for they use USPS and it took far longer than expected for the $9.95 ship cost. What I am disappointed in is that they are advertised as "designed in Germany" but no one tells where they are manufactured. Likely China.

Ordered a sweatshirt in January --- Jan 20 to be exact. Was told payment was received. Was told that the item would be here in 15 - 18 days. Not true, now receiving an email that the item will be here in 25 days -- that is business days not weekends. Not sure if the item will be qualitiy or as ordered but will do another review when/if it arrives. If you've got tons of time to wait for an item great; I do not.

Already wrote a review here but when the item finally arrived it was not the item orderedd -- a long handled shoe horn but an overnight wrist brace. Who does this? Vive Health.

Web is a little funky and it keeps asking for credit card number when I've already added it and sec code.

I ordered two swags on 9/5/20 and today 10 days later it still says "processing". I like others cannot reach customer service or get a return email or even a chat is impossible. Save your money and order elsewhere.