Katherine M.

My experience was close to as bad as it gets. They brought the wrong things, didn't a huge piece of furniture that breaks down in 2 parts to be a fraction of the size so things apart so it would take more space. As a result boxes didn't arrive and when I had my storage unit emptied I lost very valuable things. Total $#*!s. Didn't take pictures or video and left before speaking with me. Due to rescheduling my friend could not be there to assist for me. Zero stars if I could.

I asked Verizon for assistance for a late phone bill after I transferred because I was a victim of domestic violence. It's the only late payment on my credit report. I saw they have given up on providing phones to victims of domestic violence. In any case, when I tried to move apartments with no other changes to my credit report besides their late bill I was denied housing. I needed to move because of domestic violence. Verizon does not support victims of Domestic Violence. I had asked them to just help until I could move away from the violence. I want people to know how this company really is. People should know. I will never be a Verizon customer for the rest of my life.