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We purchased Mazama - Hardwood - Smooth Acacia Collection Chai Beige / Acacia / Builders / 4 4/5" hardwoods almost 7 years ago. Due to circumstances beyond our control, we are just now installing them. While they are beautiful, they dent and scratch extremely easily. I don't know if it's the finish or the wood itself, but they are the worst hardwood floors I have ever seen. If the wood itself is scratching and denting, then it isn't acacia as advertised. I am not writing this with any expectation that something can be done to fix the issue. I just wanted everyone to know that BuildDirect is selling an inferior product.
Lowe's executive customer relations contacted us and promised to get back in touch with us three days ago to let us know how our complaint is progressing. We did not hear from them on the day promised nor since.
Emails to them are going unanswered. We have had no further contact from anyone at Lowes.
I purchased a dishwasher from Lowes, including an extended warranty. I've been trying since June to get it fixed. I have spent countless hours on the phone with Lowes. They have promised three times that they are shipping the part needed for repair and scheduled a repairman, but the part never arrives, and I have to cancel the repair appointment. I adjust my schedule to accommodate these appointments so my time is wasted. Lowes only response is to call warranty services AGAIN. The extended warranty I purchased was for repair or, if repair isn't possible, replace. The company they use for warranty work, A&E, deemed the dishwasher unrepairable since no part is available yet Lowes continues giving me the run around.
Products used:
Dishwasher
We desperately needed a booster at our house. We live in a rural area in a small valley. No signal outside unless you are on the roof and then only one bar. We ordered a booster with an omni-directional antenna but couldn't get a signal. I called and spoke with Kevin and he walked me through some troubleshooting. We still couldn't get a signal so Kevin sent us a directional antenna and inside panel antenna. That did the trick! We now have a signal where we used to get nothing. I really appreciate Kevin's patience and determination to help. We are now able to get a cell signal at our house.
Recently, when I tried to log into my yahoo email account, I found it had been deleted without warning or explanation. I don't know if my account was hacked or exactly what happened because yahoo will not communicate with me. I tried every day for two weeks to get them to respond to my requests for information. The only responses I received were two automated message that suggested I could try to create a new account but that my old email address may not be available. I turned to social media and the suggestion from that attempt was for me to pay for yahoo pro support. I used my account strictly for personal communication and had it for several years. This was a frustrating experience. I only wish there was a regulatory agency that could help.
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Thank you for leaving a review of your experience with Powerful Signal, Kelley! We’re glad that Kevin was able to help you. If you ever need any help or have any other questions, please don’t hesitate to call on us—we offer lifetime technical support on everything we sell.