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Kevin S.

Perryville ohio

Contributor Level

Total Points
160

2 Reviews by Kevin

  • RockAuto Auto Parts

9/18/23
Verified purchase

Ok I wanna first off saying over the past 3 years I guarantee me and my family has done 40,000 worth of business "atleast "and some times it was are fault order wrong part,sometimes theres!whatever I bought a radiator and a turn signal, I believe it came out to 265 with shipping, I get the radiator, " cool" but never get the 89.00 turn signal, probably 105 with shipping, we exchange texts he said go to your local post office I said well everything always gets shipped to my house but whatever, I went to 3 of the closet post offices around and nothing! I reply and tell him, he says NO REFUND!"I GOT SCREENSHOTS,cameras all over my house,my mechanic is so busy I have him get it. I was just so mind blown all the money me and my family spent with this company, he doesn't issue 100 refund for his mistakes, I get the 3 foot by 3 foot radiator, but not the the turn signal, the size of a watch.was really mind blown they did this.maybe you should get customer service ******* was order number,I have receipt for everything and screen shots all for $100 dollars. I was like wow man.

Tip for consumers:
Could of been handled differently, for such a small issue.regardless if it was 100 bucks or 8000 Part never shipped

Products used:
The one my mechanic got

Service
Value
Shipping
Returns
Quality
  • Rock Auto Parts

9/18/23
Verified purchase

Ok I wanna first off saying over the past 3 years I guarantee me and my family has done 40,000 worth of business "atleast "and some times it was are fault order wrong part,sometimes theres!whatever I bought a radiator and a turn signal, I believe it came out to 265 with shipping, I get the radiator, " cool" but never get the 89.00 turn signal, probably 105 with shipping, we exchange texts he said go to your local post office I said well everything always gets shipped to my house but whatever, I went to 3 of the closet post offices around and nothing! I reply and tell him, he says NO REFUND!"I GOT SCREENSHOTS,cameras all over my house,my mechanic is so busy I have him get it. I was just so mind blown all the money me and my family spent with this company, he doesn't issue 100 refund for his mistakes, I get the 3 foot by 3 foot radiator, but not the the turn signal, the size of a watch.was really mind blown they did this.maybe you should get customer service ******* was order number,I have receipt for everything and screen shots all for $100 dollars. I was like wow man.

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