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KIMBERLY R.

Contributor Level

Total Points
80

1 Review by KIMBERLY

  • Earthlink

3/6/24

5 days of service is ALL we got before running out of data! I paid for a month's service! I specifically told the first moron (when I signed up) what exactly we use internet for (school, streaming tv & music)! What on God's green earth made the idiot think 5 days worth of data was enough, is beyond me! THEEEEN when I called to ask about it, they wanted me to either upgrade or add data! $130 later, here I am on the phone AGAIN trying to rectify the issue! I was refused even a partial refund, because "I've received the router & the internet did work" (for 5 whole days)! Their customer service (or lack thereof) is HORRIBLE & so is their internet service! It's one BIG SCAM! Do yourself a favor & run! Run away, as fast as you can!

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