I first bought 16 inch keratin straightened halo for my friend and a 9 piece clip in keratin straightened for myself,
Second order pony tail plus a five piece clip in not keratin straightened for myself
Third order a halo 20inch natural hair …. All within six months
All are sh** there is no difference from the keratin straightened to the human hair the ends are all putrid nothing natural about them I bought all different styles but same colour the darkest brown 1c I think …. Save your money save your time take it for me the quality is horrible I tried them all
We appreciate your honest feedback, Kirstie. We apologize if you are not completely satisfied with your recent ZALA order.
We would love to further look into this for you so we can turn your experience around. Please send us an email at support@zalahair.com and attach a screenshot of this review/conversation so we can attend to your concern right away.
Thank you, and we can't wait to resolve this for you.