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The company has decided that my business isn't worth anything. They changed to a paperless system so they can shut down the services of paying customers the day the bill becomes due. Not even 24 hour grace period. Then to add insult to injury the Rogers outage happened and after service was restored my speed was less than half what it used to be. And what do I get from the company? After an hour on hold I get no discount, instead I get hung up on. Horrible, Horrible customer service. Good thing there is dozens and dozens of ISPs.
Tip for consumers:
Buy your own router. The rental fee pays for the router and modem within one year.
Products used:
Cable Internet only. I purchased my own hardware.
Kyle D.'s review of ExecuLink earned 3 Very Helpful votes
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Have had problems with our internet going out and getting worse over time. Have gone through...
