Do not under any circumstances USE this company to buy hair, advertising 100% genuine real human hair wigs and sending out cheap synthetic crap to consumers! They should be ashamed of themselves doing this to mostly vulnerable customers that have a need to purchase a wig in the first instance.
I tried to claim on my purchase after spending £319.00 with these devious characters and I was offered by the company £100 to keep them both, which are both unwearable and are all frizzy and wire at the ends. I refused this as I thought I would entail my trust in PayPal doing the right thing and giving me a full refund. I was initially granted a full refund if I return the goods in the state as delivered. Firstly I couldn't do that as they have went frizzy so re wigs win again and get to take my money, send to me a wig that if your lucky probably costs £25 to make and get away with it, mad is an understatement of how I feel as a consumer with very little rights it would appear.
You think you have a guarantee buying through PayPal but even that doesn't work to try and get your money back from the thief's.
If you want my advise stay away from this company never!