This company is as bad as they come. I bought (3) 16oz bottles of essential oils. They apparently leaked during shipping and the carrier sent them back before they even got to me. When I finally got my order, one of the canisters leaked and it weighed at 19.1, canister and oil. The other two weighed at 19.9-they did not leak at all. The company sent me. 5oz oil to replace the oil from the one canister that leaked. Well, that adds up to 19.6oz... still missing. 3oz. They refused to make that up saying that they overfill their canisters just in case they leak. True shame that their practices are not honest and fair.