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Don't be fooled by BBB sign or the Guarantee. Very cheaply made product. The underbelly strap loosens when I walk my dog in it and he slips right out. He is a small dog and with the harness fully adjusted to fit him perfectly the underbelly strap slips out on walking. The customer service is not good so good luck on getting your money back. Read the return policy before buying. I was very disappointed that the harness was not made with better material quality.
Tip for consumers:
Do not buy
Products used:
harness
Linda D.'s review of Joyride Harness earned 2 Very Helpful votes
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I received no reply to my email I received consecutive emails each differing promotion and...
I find this company not interested in my dog being safe. I took my dog out for a walk at dusk, he...
Hi Linda, I am sorry you were so unhappy with our harness. Did you reach out to our team to let them know of what happened? Please email our team Help@joyrideharness.com. We are happy to speak with you regarding this issue. We do have tips on how to lock that bottom strap so it does not loosen up. We would have been happy to share this information with you if you would have let us know.