Lindsay B.

I bought a 7 pound bucket of refined Shea Butter. I was extremely disappointed with the quality. The texture is very grainy and gross—basically think burnt/curdled/seized chocolate. I've had the 7 pound bucket for just over 6 months (stored in my refrigerator between uses) and it's already gone rancid. After contacting customer support, I learned that because it's been more than 90 days since I received it and my specific batch shouldn't expire until a year from now (December 2022) they won't do anything about it.

Their bulk batches are severely lacking in quality control.