I ordered this harness and received it 6 days ago. The underbelly strap loosened during walks just slightly which was a concern, but when I took my dog on a run, the strap completely loosened to the point of it being useless, and if my dog had wanted to, she could have easily gotten herself out of the loose harness. This product is defective and not worth the cost.
Apologies for this. We can definitely have a new shipment processed for you, but if you wish to receive a refund instead please let us know and we'll make it happen.
Please send your response as a reply to this email Help@joyrideharness.com so I can monitor you concern better
Thank you for your patience and let us know if you have any questions!
Lisa Has Earned 7 Votes
Lisa M.'s review of Joyride Harness earned 7 Very Helpful votes
Apologies for this. We can definitely have a new shipment processed for you, but if you wish to receive a refund instead please let us know and we'll make it happen.
Please send your response as a reply to this email Help@joyrideharness.com so I can monitor you concern better
Thank you for your patience and let us know if you have any questions!