They call "special order" everything that is not in their rack. Because you don't know what's in their stock your screwed
I ordered from their size chart according to my measurements and put me in a way bigger size. Of course it was too big and now they want a 25% restocking fee to return. They're making a lot of money charging everyone a fee. My opinion, I don't recommend unless you've tried the dress a t a shop and are sure about the size