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They charge your customers up to 5 months after the purchase. They have zero tech support. RUN FAST
Tip for consumers:
This is a shell of a company with offshore support. Expect your issues such as system down during peak business to be resolved in about 90 minutes or more
Products used:
Harbortouch
Warranty info didn't seem clear so had to call a rep for further information
When traveling by vehicle be aware the Government likes to scam you out of your hard-earned money with non-posted tolls. One wrong turn and you cross a bridge with no toll posted. When you need to return the crossing is now $15. Follow your GPS with extreme caution because we were caught twice with this game.
They do not publish terms on the auction! Before bidding read the fine print buried many layers deep. Everything is not listed clearly such as payment terms. Beware they will require wire transfers so the will ad another +30 to your final auction purchase. If you call for help they will not answer the phone. After many tries, you will get someone that you cannot understand and all they tell you is there is nothing you can do. Very frustrating.
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The sweet rep who sold us the system, neglected to mention many of the important details in...
Magnuson, we're very sorry to hear that your experience with Shift4 has fallen short of your expectations. We strive to provide the best quality service and we seem to have missed the mark here. Please reach out to team via chat (24/7) so that we can discuss this matter and come to a resolution: shift4.com/support