- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
After trying to get the chat person to help, they referred me to call customer service. After waiting for 20 minutes, a recorded voice came on and asked me my name. I answered. No response. Same auto voice, I answered, no response. Happened 5 times. Then I was told because there was no response it was hanging up. I HATE THIS COMPANY BEYOND WORDS! I WILL FINISH THE COFFEE I HAVE AND TRASH THE BREWER. THEN MOVE TO NESPRESSO OR ANYONE, ANY COMPANY, ANYTHING BUT KEURIG. Unbelievable incompetent -- and that's JUST the customer service complaint. I could go on...but you get the point. AVOID THIS COMPANY AT THE RISK OF YOUR SANITY.
Tip for consumers:
The website is a nightmare. Customer service is NON existent. The litany of incompetence is overwhelming. How this company stays in business is a mystery. I'm done with them.
Products used:
Keurig brewers. Specifically the one that stopped working in less than 2 years was the expensive top of the line K-Supreme Plus Smart
MARDI hasn’t received any votes.
MARDI hasn’t received any thanks yous.
MARDI doesn’t have any fans yet.
MARDI isn’t following anybody yet.
Empty.
