M S.

We love chasing fireflies for my daughters- Beautiful dresses and costumes. Everything, however, is overpriced and considering their poor customers service it is not worth buying something expensive that may need to be returned. I only buy items on sale when there is a good promo code. This is a good way to stock up on holiday dresses, costumes, and unique gifts. This has served me well and I am popular at bday parties with personalized capes and pj's, etc.

I really enjoy LeTote for quick fashion items. I have had hiccups and have found their customer service to be great. I think they have a good website & app. Their products are much cheaper quality but for $50 a month- I don't mind because they are on trend. I don't like the following things about letote: They take quite a bit of time to ship products (I'm in NYC and I think they are in CA), they make you return your whole tote at once in stead of an item at a time, and their items are a bit on the cheap side.

I attended a one day mother daughter Girls in Politics day. I was with a group of 5 and our group collectively paid just over $1100 for a full day- and we all left pretty disappointed and feeling pretty duped. 1. The founder is quite impressive and works in campaign management & the stories about insider work are pretty awesome. 2. The founder does not appear to be an educator- all written material and oral delivery is not done with thought to what works best when educating a group of diverse aged and skilled girls (the day camp was marketed to girls ages 8-15). 3. The session was incredibly disorganized, with cheap snacks and food for a full day of study and work. 4.Our session went from 8-5 and from 8-2 the girls were lectured about our nation's political system. No visuals were used other than the dense handout written at a high school level. Actual work on campaigning was rushed through from 2-5.5. Very little time for girls to work on their campaign and for all to share their message with the group. 6. We left with girls who were utterly uninspired to run for office- quite the opposite intention that the mothers had going into it. 6. Our girls were aged 9-13, so young on the spectrum- but within the age that the event was targeted towards. 7. the marketing materials on the website look great but the event felt opposite of everything I saw on the site. 8. There is nowhere to review the company- not on yelp, fb, on the website. They are only listed on eventbrite. I'd be curious to know who comes back as a repeat customer. 9. I really wanted to love the event and i love the idea and the founder seams like a smart interesting woman- but this seems like a side hustle, with lean back up support, and not lots of thought into delivering a long term meaningful product to girls.

UPDATE: I include my original review below. I returned to RTR in 2017 because I did miss spoiling myself with the fashion adds. Their customer service has improved significantly. I have had issues and have had customer service response that was exceptional. I give them a 4 because I love their products. I can't give them a 5 because they don't have enough styles for larger sizes and because they are still expensive for the unlimited (mytote is cheaper- but so are their products). Their website & app are also much better now.

Below is my review when I gave them a very poor review:
I did RTR unlimited from 2/15- 12/15. They started at $50 and it was a great deal considering the quality of the items I was receiving. They then increased it to $100. I didn't like that price but again I continued with it because I liked the quality of the items. Now they've increased their price to $139. I'm struggling to justify it. I hate their website. It's always freezing. Just a crappy UX. Also I had a hiccup with a return. It took them 2 weeks to credit and get me new items. At such a high monthly rate I asked for a credit for the time lost (their fault). They refused and their customer service did nothing to engage me as a customer. I dumped them. I will miss their great quality items- but it's hard to to justify the high and increasing monthly cost + bad UX + bad customer service.