Mark A.

We signed on Dec 5 2020, but because of the earlier start to winter, they were unable to bury our cable.
The locate flags remained in our lawn all winter long.
We waited until March 2021 to contact them about a date for burial and have been contacting them repeatedly with no commitment.
Our lawn requires cutting weekly and it is a major inconvenience moving the cable around each time and the danger exists of possible damage due to exposure and loss of service.
Furthermore we have some major landscaping changes we were planning to do this summer and are on hold until they complete the job.
We have been advised by various customer agents that Execulink, hires an outside contractor to complete this task and therefore the matter is out of their hands
Our latest promise completion date is the END OF JUNE with no solid commitment date.
This can't be good for cable!
We feel the company should give priority to existing customers ahead signing up new accounts.
Execulink is certainly not living up to their commitment to excellent customer service as they advertise!
We are growing more frustrated and disappointed with each passing day.

Mark & Cindy