Three times I have contacted customer service about my tracking information not being valid and they have given me some basic answer. I need my order before I go on vacation otherwise they can keep it! If you have to have something g from Betsey Johnson please don't order from direct website. I don't know what they have going on over there. It's been a nightmare
Hi Marquita!
Please send us an e-mail at info@betseyjohnson.com and we will further check into your order.
Sincerely,
Betsey Johnson Customer Service Team.