Max W.

Groupon used to be a great resource for saving money but in recent years they have gone steadily down hill to the point where they have become quite shady. Most recently, I purchased a Groupon for duct cleaning. The merchant arrived at my home and told me their hose wasn't large enough to reach my furnace room. They apologized and advised me to contact Groupon for a refund. When I did so, I was informed my "cooling off" period had expired and no refund would be granted. Of course I will get a chargeback on my credit card but how many people don't realize that they have recourse to counter this kind of unethical cash grab? Beware Groupon!

I purchased an Office key from Pinguin. When I attempted to activate, it said it has already been used. I asked for a refund but they keep telling me they need screenshots of the issue. I have sent them repeatedly and they claim it is not the right format, continuousl; y asking for even more screenshots each time. I sense a scam. The screenshots clearly show the Microsoft page saying the ticket I bought has already been used.