Nathalie D.

I bought four tickets to see an event on the 13th, from groupon. I misspelled my email address in the order, therefore, i did not receive a purchase confirmation, or the four vouchers. At first, i thought the order did not go through, so i purchased immediately, again. (total is now the two transactions of four tickets for $78 for july 13 show, bought on groupon). The second transaction was successful.i received a confirmation, and four vouchers in my account.
I emailed groupon and explained the error, and asked for a refund of the first transaction. They refused. While they refuse, they also did not attempt to provide the first four vouchers. Yesterday, i noticed that the four successful vouchers that WERE in my account (the second transaction), were no longer there, and, even prior years purchasing history was removed. The account shows no activity at all.

Summary...poor service, no correction, no refund, no vouchers, removal of second set of vouchers, removal of history, no further replies or assistance from the company. This is blatant theft. Hello lawyers? Hello better business bureau? Hello Canadian government? Hello fraud organizations? Please shut this company down. Terrible experience...horrible company.