I think this has to be the WORST shipping company ive ever experienced. First, they dont provide a time frame so you dont know when to be home in order to sign. Second, they are always delayed so if they give you an est delivery date dont be surprised if it shows up a week later. Third, you would have an easier time getting a hold of the president before you get a hold of an agent to speak to. They are un responsive and unprofessional. I feel bad for all the companies that use GSl as their way of sending packages out.