Michael S.

Three appointments. Three no shows.
First had his app die a mile from house.
Second cancelled 30 minutes before.
Third never showed up and couldn't be reached by customer service.
Sounded like a great service and a good price. But done with them. I'll pay more and take it to the shop.

I usually don't have to call tech support, but when I do I get a fast and knowledgeable response. And the last time, the issue was my fault and the tech fixed it for me since he was already in my account.
Don't be fooled by their reasonable price. My plan is both very affordable and comes with great support. Are there cheaper plans out there? Of course, but you get what you pay for. So pay for the best.