M L.

Was a Frontier Communications internet customer for years, always paid our bills on time, etc. Performance of the internet service was so-so, at best. When we decided to buy a home that was outside their service area, we had to cancel our service. Frontier thanked us for being a long-time customer by charging us for a full month of service (we moved about 2 weeks through the billing cycle), plus a $54 "equipment re-stocking fee". If you have ANY other options for internet providers in your area, I would consider them before I would recommend Frontier.

Placed an order for 16 yards of fabric. Thankfully printed a copy of the order, since I had to call them nearly two weeks later to find out what was going on with it. They said they emailed me because they didn't have the full quantity I ordered (in one piece), and because I didn't respond in 24 hours, they canceled my order.

News Flash: I NEVER GOT AN EMAIL FROM THEM! They didn't try to call, either. Apparently, my email address they had in their system was missing the "gmail.com" at the end of it. So not only did their "system" accept this as a valid email address, it made no notice to anyone that their attempted order cancellation message to me was undeliverable.

So now my project is nearly two weeks behind, and I have to try to hunt down the fabric I need. Absolutely no effort on their part to rectify the situation - don't waste your time, would not recommend!