bubba b.

The work was for replacement of serpentine belt and pulley inspection. Invoice was changed AFTER discovering pulley and not having the part after inspect.Offered to purchase & go get the part at auto zone 1.9 miles away but was told he didn't have time. Original work scheduled 12/9 cancelled less than one hour prior due to "weather" causing me to miss work.
Arrived late on 12/10, laughed at my misfortune bc I didn't realize pulley was damaged and asked for inspection. Charged 165 for nothing. That is how much I spend for a week of groceries. Not even a possible discount for follow up service to repair. Manager rude and placed the blame on me as the consumer because I ordered an inspection of pulley and actually needed a replacement. I'm not a mechanic and unable to tell everything that needs to be done. This is why I CALLED A MECHANIC! Do not use these people or Corey. I will be posting this on all forums.

The work was for replacement of serpentine belt and pulley inspection. Invoice was changed AFTER discovering pulley and not having the part after inspect.Offered to purchase & go get the part at auto zone 1.9 miles away but was told he didn't have time. Original work scheduled 12/9 cancelled less than one hour prior due to "weather" causing me to miss work.
Arrived late on 12/10, laughed at my misfortune bc I didn't realize pulley was damaged and asked for inspection. Charged 165 for nothing. That is how much I spend for a week of groceries. Not even a possible discount for follow up service to repair. Manager rude and placed the blame on me as the consumer because I ordered an inspection of pulley and actually needed a replacement. I'm not a mechanic and unable to tell everything that needs to be done. This is why I CALLED A MECHANIC! Do not use these people or Corey. I will be posting this on all forums.