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Pet beds are too small. Mr Fluffy Friend offered; "to make things easier for me, Mr Fluffy Friend offered 15% refund" on purchase price in addition to return shipping cost I would pay, or I could donate the beds.
Really?!
Tip for consumers:
I will do better research before ordering from a website I’ve never used before.
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Dear Nancy, we appreciate your feedback and apologize for any inconvenience caused. Our commitment is to ensure customer satisfaction, and we're sorry to hear about your experience with the sizing of our pet beds. We understand your concerns and have taken note of your feedback regarding our refund policy. We strive to continually improve, and your insights are valuable to us. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Best regards,
Sarah
Team MrFluffyFriend™