Thumbnail of user nataushaj1

Natausha J.

Contributor Level

Total Points
83

1 Review by Natausha

  • Betsey Johnson

6/2/21

I ordered May 21 and still don't today! Was sent a tracking number 3 days ago and all it says is fed ex awaiting package and no date given. This is bad business! Customer service isn't any help at all. I could've just ordered the bag thru Amazon and would've received it the next day and free shipping. This is my second order with Betsey Johnson and apparently the company doesn't care. Never again Y'all suck

Tip for consumers:
You’re better off buying from Amazon if they carry the item. You’ll be waiting a month to receive your item and holding on customer service for 20-30 minutes before someone even answer

Products used:
Still waiting on them if I ever get them.

Service
Value
Shipping
Thumbnail of user betseyj1
Betsey J. – Betsey Johnson Rep

Hello. We would like to apologize for the inconvenience caused.

Please provide us with your order number so we can further check into this. Betsey Johnson Customer Service Team

Natausha Has Earned 3 Votes

Natausha J.'s review of Betsey Johnson earned 3 Very Helpful votes

Natausha hasn’t received any thanks yous.

Natausha doesn’t have any fans yet.

Natausha isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ljzaber
2/15/24

These people do not honor anything on their website. 2 days processing is nonsense. I'm at 10...

Thumbnail of user alisons492
2/7/24

Betsey Johnson went bankrupt and was bought out by Steve Madden. When I bought shoes from...