Osama H.

I'm really disappointed with the agent from the airline. It's been almost a year since I requested my refund, and they still haven't paid me back. Their lack of communication and slow response time have been incredibly frustrating. I've been patient and understanding, but this is unacceptable. I expected better customer service, and I feel like my concerns are being completely ignored. I won't be using their services again, and I'll make sure to share my negative experience with others as a cautionary tale. Avoid this airline and their unhelpful agents at all costs!